Welcome, 2024 Members!
Nothing matters more than your health, and you deserve a health plan that makes your well-being a top priority. That’s why Peoples Health made exciting changes for the 2024 plan year.
UnitedHealthcare is our parent company, and you may see the UnitedHealthcare name or logo on many resources we offer you and materials we send to you. Working with UnitedHealthcare allows us to offer our plan members more tools and resources, so you get the most value out of your health plan.
Welcome, Members!
Nothing matters more than your health, and you deserve a health plan that makes your well-being a top priority. That’s why Peoples Health made exciting changes for the 2024 plan year.
UnitedHealthcare is our parent company, and you may see the UnitedHealthcare name or logo on many resources we offer you and materials we send to you. Working with UnitedHealthcare allows us to offer our plan members more tools and resources, so you get the most value out of your health plan.
Let’s make sure you’re in the right spot! Pick your plan year below.
I’m looking for 2024 Member Resources
I’m looking for 2025 Member Resources
2024 Plan Year: Member Quick Links
2024 Plan Year: Forms and Links
Member Forms
Appointment of Representative Form – To designate someone the right to act on your behalf as your representative for requesting a coverage decision or an appeal or making a grievance (complaint)
Appeals – Formal way of asking us to change our organization determination for medical care coverage or our coverage determination for prescription drug coverage
Grievances – A complaint (other than an organization determination or coverage determination) related to your health plan or health care provider, including problems related to quality of care, waiting times and customer service, among others
Limited Health Care Power of Attorney – Allows you to name someone to carry out business and health care transactions solely with Peoples Health on your behalf, even if you are able to do so yourself but just want assistance
Louisiana Advance Directives – Documents designed to ensure that decisions about your medical care, including your right to refuse treatment, are understood and followed by your health care providers if you become physically or mentally unable to make decisions on your own
2024 Plan Year: Member Website and App
We’ve partnered with UnitedHealthcare to bring you expanded online resources for 2024. Use the new member website and app for instant access to your plan and health care information—anytime, anywhere.
Member Website
Your member website makes it easy to use your plan benefits and manage your health information. Create an account to:
- View plan documents
- See details from your doctor visits
- Find network providers and pharmacies
Enrolled in a Peoples Health Group Medicare plan? Access your member website here:
Member App
Want plan information at your fingertips? Download your member app! Use the buttons below or search “UnitedHealthcare” in the Apple App Store® or Google Play™ store.
2024 Plan Year: Member ID Card
Did you get your 2024 member ID card?
All members will get a 2024 ID card in the mail. If you didn’t receive your new ID card, click below. Note: If you recently enrolled in a Peoples Health plan, we’ll mail your ID card after Medicare approves your enrollment application.
ID card sample for Peoples Health Group Medicare plans:
ID card sample for all other Peoples Health plans:
2024 Plan Year: Find Doctors, Medications & More
Peoples Health is committed to connecting you with quality health care. We have search tools to help you find providers, pharmacies, and health and fitness locations in your Peoples Health plan network. Many of these tools have the UnitedHealthcare logo and offer you an expanded network to choose from.
When you use the tools below, you may get a pop-up message to let you know that you’re leaving the Peoples Health website. That’s OK! The search is the right one for your plan.
Looking for network providers, pharmacies or covered medications for one of the following Peoples Health plans?
- Peoples Health Choices 65 (HMO-POS)
- Peoples Health Medicare Advantage LA-0004 (HMO-POS)
- Peoples Health Choices Gold (HMO-POS)
- Peoples Health Secure Health (HMO-POS D-SNP)
- Peoples Health Secure Complete (HMO-POS D-SNP)
- Peoples Health Choices (PPO)
- Peoples Health Patriot (PPO)
Use the search tools below:
Group Plan Searches
Looking for network providers, pharmacies or covered medications for one of the following Peoples Health plans?
- Peoples Health Group Medicare (HMO-POS)
- Peoples Health Group Medicare (HMO-POS) Office of Group Benefits
Use the search tools below:
2024 Plan Year: Vendor Contact Information
We’re committed to helping you with any questions or concerns you may have. We offer many resources to support you. Take advantage of your additional plan benefits, once you’re enrolled, by using the providers below. Refer to your plan’s Evidence of Coverage and Vendor Information Sheet for additional details.
Pick your plan:
Group
Are you in a Peoples Health Group Medicare plan? Click the link for your plan below to find your vendor contact information.
Non-SNP Vendor List
| Benefit Type | Vendor Name | Contact Information | |
 | Hearing Aids | UnitedHealthcare Hearing | 1-855-523-9355 uhchearing.com/medicare |
 | Routine Vision Services | UnitedHealthcare Vision | 1-877-369-1907 mypeopleshealthplan.com |
 | Routine Dental Benefit | UnitedHealthcare Dental | 1-877-369-1907 mypeopleshealthplan.com |
 | Prescription Drug Home Delivery (For plans with Part D coverage) | Optum Home Delivery, a service of OptumRx | 1-877-889-6358 optumrx.com |
 | NurseLine | Nurseline | 1-877-365-7949 |
 | Over-the-Counter Items Credit | Solutran | 1-833-845-8798 mypeopleshealthplan.com |
 | Personal Emergency Response System | Lifeline | 1-855-595-0464 lifeline.com/uhcmedicare |
 | Fitness Benefit | Renew Active | 1-877-369-1907 uhcrenewactive.com |
 | Behavioral Health (Including virtual visits) | Optum Behavioral Health | 1-877-566-7913 liveandworkwell.com/?pin=PHPMA |
D-SNP Vendor List
| Benefit Type | Vendor Name | Contact Information | |
| Hearing Aids | UnitedHealthcare Hearing | 1-877-704-3384 uhchearing.com/medicare |
| Routine Vision Services | UnitedHealthcare Vision | 1-877-367-1803 mypeopleshealthplan.com |
| Routine Dental Benefit | UnitedHealthcare Dental | 1-877-367-1803 mypeopleshealthplan.com |
| Prescription Drug Home Delivery | Optum Home Delivery, a service of OptumRx | 1-877-889-6358 optumrx.com |
| NurseLine | Nurseline | 1-877-365-7949 |
| Food, Over-the-Counter Items and Utility Bill Credit | Solutran | 1-833-853-8587 mypeopleshealthplan.com |
| Personal Emergency Response System | Lifeline | 1-855-595-0464 lifeline.com/uhcmedicare |
| Fitness Benefit | Renew Active | 1-877-367-1803 uhcrenewactive.com |
| Behavioral Health (Including virtual visits) | Optum Behavioral Health | 1-877-566-7913 liveandworkwell.com/?pin=PHPMA |
 | Transportation | Customer Service | 1-877-367-1803 |
| Transportation: If you are you a member of Peoples Health Secure Health (HMO-POS D-SNP) or Peoples Health Secure Complete (HMO-POS D-SNP) and are trying to schedule transportation services, call customer service at 1-877-367-1803 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. |