Eligibility Guidelines
Determining if you're eligible to enroll in Secure Health is easy! In fact, if you satisfy these Medicare enrollment requirements, you're eligible to become a Secure Health (HMO) member.
To be eligible for Secure Health (HMO), Medicare requires you to:
- Be eligible for Louisiana Medicaid
- Be enrolled in Medicare Part A and Medicare Part B
- Continue to pay your Medicare Part B premium, unless otherwise paid for under Medicaid or another third party
- Not have ESRD (End-Stage Renal Disease), with limited exceptions, such as if you develop ESRD when you are already a member of a plan that we offer, or you were a member of a different plan that was terminated.
Additionally, you must reside within our service area which includes the following parishes:
- Ascension
- East Baton Rouge
- Jefferson
- Livingston
- Orleans
- Plaquemines
- St. Bernard
- St. Charles
- St. James
- St. John
- St. Tammany
- Tangipahoa
- Washington
- West Baton Rouge
Enrollment Process
Enrolling in Secure Health (HMO) is easy, too! You can select any of these three enrollment options:
Enroll by Appointment
To speak with someone to enroll in one of our plans, call to speak to a Benefits Advisor toll-free at (800) 978-9765, Monday through Friday, from 8 a.m. to 6 p.m. Telephone device for the hearing impaired users may call (888) 631-9979. A Benefits Advisor will schedule an appointment with you at your home or, if you would prefer, meet you at the Peoples Health office in Metairie, located at the address below.
Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Ste. 2200
Metairie, LA 70002
Enroll by Mail
Call or write us and request an enrollment packet. The address is:
Secure Health (HMO) Enrollment Packet Request
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2200
Metairie, LA 70002
Enroll Online: Click here
What to expect next
Here's a list of things to expect as a new Secure Health (HMO) member:
New Member Packet
As a new member of Secure Health (HMO), you will receive a new member packet in the mail within a few weeks of your enrollment. This packet contains important information about your coverage through Secure Health (HMO). Be sure to read everything in this packet and call us with any questions.
New Member Enrollment Call
Upon receiving your enrollment form, a Peoples Health representative will call you to verify that the information on your enrollment request form is correct and that you understand your benefits and plan structure.
Health Risk Assessment Call
In an effort to maintain and improve your well-being, we conduct a health risk assessment of each new member. During the assessment, we will ask you questions about your health so we can determine your overall well-being. This way, we can customize your care to best fit your medical needs.
Transition Call
Once you become a new member, we may need to transition your care to ensure that you continue to receive the medical treatment you need. By doing so, you will have uninterrupted access to any medications you are currently taking and any durable medical equipment you may be currently using.